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WakeMed North Hospital

10000 Falls Of Neuse Rd
Raleigh, North Carolina 27614
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Top Hospital 2023
Top Hospital 2022
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Patient Safety
Measure name Leapfrog’s Standard Hospital’s Progress
Billing Ethics

Hospitals should provide patients with complete billing information and access to a representative that can quickly resolve billing issues. In addition, hospitals should not sue patients over late or unpaid bills.

ACHIEVED THE STANDARD
ACHIEVED THE STANDARD
 
Health Care Equity

Hospitals should examine their own data to identify any differences in processes or outcomes for patients of different races and ethnicities, and patients who speak different languages. Hospitals should also put action plans in place if differences are identified.

ACHIEVED THE STANDARD
ACHIEVED THE STANDARD
Informed Consent

Hospitals should ensure that all patients are fully aware of risks and alternatives prior to procedures.

LIMITED ACHIEVEMENT
LIMITED ACHIEVEMENT
 
Responding to Never Events

Hospitals should have a never events policy that includes all nine (9) actions that should occur following a “never event,” which includes apologizing to the patient and not charging for costs associated with the never event.

ACHIEVED THE STANDARD
ACHIEVED THE STANDARD
Specialty Care
Surgery

WakeMed North Hospital

10000 Falls Of Neuse Rd
Raleigh, North Carolina 27614

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